Frequently Asked Questions

How do I create event member or club member accounts in the registration system?
For step by step guide please go to link

Do I have to create an account (become an event member) to register for events?
Yes, you have to register an account (to become an event member) for yourself and each of your dependents that you wish to register for events. You can also chose to upgrade and become a Club Member of TriclubDoha for one or all accounts. TriclubDoha is the largest triathlon club in Qatar, that will give you additional benefits and massive discounts to TriclubDoha event entries (please refer to all details link).

Do I need a separate account for my children/dependents that I register for?
Yes, all athletes/individuals will require a unique account (Event Member or Club Member), as every account will be required to provide basic information - like date of birth, gender, T-shirt size etc - needed for the registration. However, as parent/spouse, you can create dependent athlete accounts, created from and linked to your own account, which will allow you to register all dependants in one transaction.

Can I upgrade all accounts linked to mine to Club Members in one transaction?
No, you will have to follow the process and run a transaction for each as a club membership upgrade.

Do I have to become a Club Member to register for events?
No, you can register using an Event Member account. However, you will not be eligible to significant club members discount, and not eligible for many other benefits.

Can I have a discount if I have a valid Mylaps timing chip without being a club member?
Yes, if your account/profile has a valid active Mylaps timing chip ID, you may be eligible for fixed amount discount equivalent to renting chip charges. However, it will be your responsibility to make sure that the timing chip is active and functioning properly, otherwise you will risk your event not being timed, and miss your results and podium chance.

Do I and all my dependents have to be Club Members to be eligible for club discount?
No, you can become a club member for all/none/part of your and your associated accounts and the system will automatically apply club especial discounts to those accounts that are members.

Do I have to provide MyLaps Timing Chip Code?
All ClubMembers will have to provide Mylaps timing chip code at time of online registration, and are responsible for maintaining the data incase of replacement, damage or loss. You will have the capability to update your profile and provide the correct MyLaps Timing chip code when you update your profile in the website.

How to update the timing chip (MyLaps subscription)?
All information can be found at link.

When the club membership ends?
The club provide a seasonal membership, I.e. all current season members will expire at 31st August and all members will have to renew their membership at the beginning of the new season from the 1st of September.

Can I pay with Debit Card?
Yes, Refer to all the cards that you can use at https://www.dibsy.one/

Can I pay with non Qatari credit card?
Yes, refer to all cards you can use https://www.dibsy.one/